Over 20 years’ experience in business process analysis & streamlining, business & user requirements gathering, and leading business improvement projects that involve people, process & technology ‘change’. Cindy also has a strong background in business management & consulting, business coaching and mentoring.
Project experience spans across a range of industry sectors, including Rail, Health, Telecommunications, Manufacturing, Mining, Transport & Logistics (Supply Chain), Education (RTO’s) and Retail Services
Over the years, Cindy has had the opportunity to work with a diverse range of clients throughout Queensland in both the large corporate and SME sectors.
As an experienced professional with a high degree of business acumen, Cindy is highly enthusiastic and a quick learner, organised & thorough in her approach, displays excellent analytical & problem solving skills. Cindy has extensive experience in the Information Technology industry and the field of Business Change (incl. stakeholder engagement, change impact assessments, training, procedure documentation & communications).
Cindy has exceptional people management and communication skills (verbal, presentation & written), is a terrific team player (although capable of working autonomously when required), displays a high degree of adaptability to different environments and circumstances, and has always been commended for her exceptional client service & quality focused work ethic.