Change is easier to manage when you can see it. The Prosci ADKAR Model breaks change into five observable elements: Awareness, Desire, Knowledge, Ability and Reinforcement, so leaders and practitioners always know where progress stands and where it needs support. This is the practical framework successful companies use to help people adopt and sustain change. Click here to access this article via the Prosci web site.

Stakeholder engagement is essential to executing strategy and driving business performance. When leaders engage stakeholders (employees, customers, communities, investors, and other groups), they build trust, foster collaboration, and improve decision-making. Prioritizing stakeholder engagement strengthens relationships, increases transparency, and accelerates sustainable growth for the business. Click here to access this article via the Prosci web site.

Perfect change projects may fail if we don't look at the organisational subconscious so we can understand what is really happening. Click here to access this blog via the Change Management Institute web site.

The question at the heart of this session is a simple one: do frameworks give us better outcomes, or do they just give us a structure? Click here to access this blog via the Change Management Institute web site.

Extracts from “2018-19 Lessons Learned Report for ICT-enabled Initiatives”